Your privacy is important to us. This Privacy Policy explains how EchoHawk ("we", "us", or "our") collects, uses, shares, and protects your personal information when you use our mobile application and services.
1. Information We Collect
1.1 Information You Provide
When you create an account or use EchoHawk, you may provide:
- Account Information: Email address, username, and password
- Profile Information: Profile photo, display name, and bio (optional)
- User-Generated Content: Incident reports, comments, photos, and other content you submit
- Communications: Messages you send to us or other users
1.2 Information Collected Automatically
When you use our app, we automatically collect:
- Location Data: Your device's geographic location to show nearby incidents and send relevant alerts (with your permission)
- Device Information: Device type, operating system, unique device identifiers, and mobile network information
- Usage Data: How you interact with our app, features you use, and actions you take
- Log Data: IP address, access times, app crashes, and system activity
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Send you location-based incident alerts and notifications
- Create and manage your account
- Process and display your incident reports
- Communicate with you about updates, security alerts, and support
- Analyze usage patterns to improve our app
- Detect, prevent, and address fraud and security issues
- Comply with legal obligations
3. Location Data
We never share your exact location with other users. Your location is only used to determine which alerts are relevant to you and to show you incidents in your area.
You can control location permissions in your device settings. Without location access, some features may be limited, but you can still browse public incidents.
4. Push Notifications
We send push notifications for:
- Incident alerts in your monitored areas
- Updates on incidents you've reported or interacted with
- Important account and security notifications
You can customize notification preferences in the app settings or disable them entirely through your device settings.
5. Information Sharing
We may share your information with:
- Other Users: Your public profile and incident reports are visible to other users (your exact location is never shared)
- Service Providers: Third-party companies that help us operate our services (e.g., cloud hosting, analytics)
- Legal Requirements: When required by law or to protect rights, safety, and property
- Business Transfers: In connection with a merger, acquisition, or sale of assets
6. Third-Party Services
We use the following third-party services:
- Supabase: Backend infrastructure and authentication
- Firebase (Google): Push notifications and analytics
- Apple Maps / Google Maps: Map display and location services
These services have their own privacy policies governing their use of your data.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. You can request deletion of your account and associated data at any time.
8. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit (TLS/SSL)
- Secure cloud infrastructure with access controls
- Regular security assessments and updates
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
9. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your personal information
- Object to or restrict processing of your information
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at the email below.
10. Children's Privacy
Our services are not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by email. Your continued use of EchoHawk after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@echohawk.app